diff --git a/locales/ca_ES.po b/locales/ca_ES.po
index c370b4b..08ed403 100644
--- a/locales/ca_ES.po
+++ b/locales/ca_ES.po
@@ -8,7 +8,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: GLPI Plugin - Escalade\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2025-12-05 00:51+0000\n"
+"POT-Creation-Date: 2026-01-22 00:54+0000\n"
 "PO-Revision-Date: 2015-09-18 09:48+0000\n"
 "Last-Translator: Nuria Costa <nuria.costa@uvic.cat>, 2025\n"
 "Language-Team: Catalan (Spain) (http://app.transifex.com/teclib/glpi-project-plugin-escalade/language/ca_ES/)\n"
@@ -178,57 +178,57 @@ msgstr "Gestor/a de l'últim grup on s'ha escalat el tiquet"
 msgid "Solve date modification"
 msgstr "Modifica la data de resolució"
 
-#: inc/ticket.class.php:302
+#: inc/ticket.class.php:307
 msgid "Solution provided, back to the group"
 msgstr "Solució proporcionada, tornar al grup"
 
-#: inc/ticket.class.php:370
+#: inc/ticket.class.php:375
 msgid "Solution rejected, return to the group"
 msgstr "Solució rebutjada, retornar al grup"
 
-#: inc/ticket.class.php:519 inc/ticket.class.php:616
+#: inc/ticket.class.php:524 inc/ticket.class.php:621
 #, php-format
 msgid "Escalation to the group %s."
 msgstr "Escala al grup %s."
 
-#: inc/ticket.class.php:972
+#: inc/ticket.class.php:977
 msgid "Error : get old ticket"
 msgstr "Error: obtenir el tiquet antic"
 
-#: inc/ticket.class.php:987
+#: inc/ticket.class.php:992
 msgid "Error : adding new ticket"
 msgstr "Error: afegint un tiquet nou"
 
-#: inc/ticket.class.php:1006
+#: inc/ticket.class.php:1011
 msgid "Error : adding link between the two tickets"
 msgstr "Error: afegint enllaç entre dos tiquets"
 
-#: inc/ticket.class.php:1017 inc/ticket.class.php:1060
-#: inc/ticket.class.php:1065
+#: inc/ticket.class.php:1022 inc/ticket.class.php:1065
+#: inc/ticket.class.php:1070
 msgid "This ticket has been cloned from the ticket num"
 msgstr "Aquest tiquet està clonat a partir del tiquet número"
 
-#: inc/ticket.class.php:1023
+#: inc/ticket.class.php:1028
 msgid "Error : adding followups"
 msgstr "Error: afegint seguiments"
 
-#: inc/ticket.class.php:1034
+#: inc/ticket.class.php:1039
 msgid "Error : adding actors (user)"
 msgstr "Error: afegint actors (usuaris)"
 
-#: inc/ticket.class.php:1044
+#: inc/ticket.class.php:1049
 msgid "Error : adding actors (group)"
 msgstr "Error: afegint actors (grups)"
 
-#: inc/ticket.class.php:1054
+#: inc/ticket.class.php:1059
 msgid "Error : adding documents"
 msgstr "Error: afegint documents"
 
-#: inc/ticket.class.php:1171 inc/ticket.class.php:1172
+#: inc/ticket.class.php:1176 inc/ticket.class.php:1177
 msgid "Escalate"
 msgstr "Escalar"
 
-#: inc/ticket.class.php:1293
+#: inc/ticket.class.php:1298
 msgid "You must select a group."
 msgstr "Has de seleccionar un grup"
 
diff --git a/locales/en_GB.mo b/locales/en_GB.mo
index 3112489..780fa71 100644
Binary files a/locales/en_GB.mo and b/locales/en_GB.mo differ
diff --git a/locales/en_GB.po b/locales/en_GB.po
index f682250..46e3ea3 100644
--- a/locales/en_GB.po
+++ b/locales/en_GB.po
@@ -1,14 +1,14 @@
 # English translations for PACKAGE package.
-# Copyright (C) 2025 THE PACKAGE'S COPYRIGHT HOLDER
+# Copyright (C) 2026 THE PACKAGE'S COPYRIGHT HOLDER
 # This file is distributed under the same license as the PACKAGE package.
-# Automatically generated, 2025.
+# Automatically generated, 2026.
 #
 msgid ""
 msgstr ""
 "Project-Id-Version: PACKAGE VERSION\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2025-12-22 00:55+0000\n"
-"PO-Revision-Date: 2025-12-22 00:55+0000\n"
+"POT-Creation-Date: 2026-01-22 00:54+0000\n"
+"PO-Revision-Date: 2026-01-22 00:54+0000\n"
 "Last-Translator: Automatically generated\n"
 "Language-Team: none\n"
 "Language: en_GB\n"
@@ -177,57 +177,57 @@ msgstr "Manager of last group escalated in the ticket"
 msgid "Solve date modification"
 msgstr "Solve date modification"
 
-#: inc/ticket.class.php:302
+#: inc/ticket.class.php:307
 msgid "Solution provided, back to the group"
 msgstr "Solution provided, back to the group"
 
-#: inc/ticket.class.php:370
+#: inc/ticket.class.php:375
 msgid "Solution rejected, return to the group"
 msgstr "Solution rejected, return to the group"
 
-#: inc/ticket.class.php:519 inc/ticket.class.php:616
+#: inc/ticket.class.php:524 inc/ticket.class.php:621
 #, php-format
 msgid "Escalation to the group %s."
 msgstr "Escalation to the group %s."
 
-#: inc/ticket.class.php:972
+#: inc/ticket.class.php:977
 msgid "Error : get old ticket"
 msgstr "Error : get old ticket"
 
-#: inc/ticket.class.php:987
+#: inc/ticket.class.php:992
 msgid "Error : adding new ticket"
 msgstr "Error : adding new ticket"
 
-#: inc/ticket.class.php:1006
+#: inc/ticket.class.php:1011
 msgid "Error : adding link between the two tickets"
 msgstr "Error : adding link between the two tickets"
 
-#: inc/ticket.class.php:1017 inc/ticket.class.php:1060
-#: inc/ticket.class.php:1065
+#: inc/ticket.class.php:1022 inc/ticket.class.php:1065
+#: inc/ticket.class.php:1070
 msgid "This ticket has been cloned from the ticket num"
 msgstr "This ticket has been cloned from the ticket num"
 
-#: inc/ticket.class.php:1023
+#: inc/ticket.class.php:1028
 msgid "Error : adding followups"
 msgstr "Error : adding followups"
 
-#: inc/ticket.class.php:1034
+#: inc/ticket.class.php:1039
 msgid "Error : adding actors (user)"
 msgstr "Error : adding actors (user)"
 
-#: inc/ticket.class.php:1044
+#: inc/ticket.class.php:1049
 msgid "Error : adding actors (group)"
 msgstr "Error : adding actors (group)"
 
-#: inc/ticket.class.php:1054
+#: inc/ticket.class.php:1059
 msgid "Error : adding documents"
 msgstr "Error : adding documents"
 
-#: inc/ticket.class.php:1171 inc/ticket.class.php:1172
+#: inc/ticket.class.php:1176 inc/ticket.class.php:1177
 msgid "Escalate"
 msgstr "Escalate"
 
-#: inc/ticket.class.php:1293
+#: inc/ticket.class.php:1298
 msgid "You must select a group."
 msgstr "You must select a group."
 
diff --git a/locales/es_AR.mo b/locales/es_AR.mo
index c520fb1..296c843 100644
Binary files a/locales/es_AR.mo and b/locales/es_AR.mo differ
diff --git a/locales/es_AR.po b/locales/es_AR.po
index 8c89e21..2f2a326 100644
--- a/locales/es_AR.po
+++ b/locales/es_AR.po
@@ -3,16 +3,16 @@
 # This file is distributed under the same license as the PACKAGE package.
 # 
 # Translators:
-# Alan Ivés Lehoux, 2025
-# Alan Ivés Lehoux, 2025
+# Alan Lehoux, 2025
+# Alan Lehoux, 2025
 # Fernando Toledo <ftoledo@docksud.com.ar>, 2024
 msgid ""
 msgstr ""
 "Project-Id-Version: GLPI Plugin - Escalade\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2025-12-05 00:51+0000\n"
+"POT-Creation-Date: 2026-01-22 00:54+0000\n"
 "PO-Revision-Date: 2015-09-18 09:48+0000\n"
-"Last-Translator: Alan Ivés Lehoux, 2025\n"
+"Last-Translator: Alan Lehoux, 2025\n"
 "Language-Team: Spanish (Argentina) (http://app.transifex.com/teclib/glpi-project-plugin-escalade/language/es_AR/)\n"
 "MIME-Version: 1.0\n"
 "Content-Type: text/plain; charset=UTF-8\n"
@@ -180,57 +180,57 @@ msgstr "Responsable del último grupo escalado en el ticket"
 msgid "Solve date modification"
 msgstr "Modificación de la fecha de solución"
 
-#: inc/ticket.class.php:302
+#: inc/ticket.class.php:307
 msgid "Solution provided, back to the group"
 msgstr "Solución proporcionada, volver al grupo"
 
-#: inc/ticket.class.php:370
+#: inc/ticket.class.php:375
 msgid "Solution rejected, return to the group"
 msgstr "Solución rechazada, volver al grupo"
 
-#: inc/ticket.class.php:519 inc/ticket.class.php:616
+#: inc/ticket.class.php:524 inc/ticket.class.php:621
 #, php-format
 msgid "Escalation to the group %s."
 msgstr "Escalamiento al grupo %s."
 
-#: inc/ticket.class.php:972
+#: inc/ticket.class.php:977
 msgid "Error : get old ticket"
 msgstr "Error : obtener ticket antiguo"
 
-#: inc/ticket.class.php:987
+#: inc/ticket.class.php:992
 msgid "Error : adding new ticket"
 msgstr "Error : agregando un nuevo ticket"
 
-#: inc/ticket.class.php:1006
+#: inc/ticket.class.php:1011
 msgid "Error : adding link between the two tickets"
 msgstr "Error : agregando vínculo entre los dos tickets"
 
-#: inc/ticket.class.php:1017 inc/ticket.class.php:1060
-#: inc/ticket.class.php:1065
+#: inc/ticket.class.php:1022 inc/ticket.class.php:1065
+#: inc/ticket.class.php:1070
 msgid "This ticket has been cloned from the ticket num"
 msgstr "Este ticket ha sido clonado a partir del ticket n.°"
 
-#: inc/ticket.class.php:1023
+#: inc/ticket.class.php:1028
 msgid "Error : adding followups"
 msgstr "Error : agregando seguimientos"
 
-#: inc/ticket.class.php:1034
+#: inc/ticket.class.php:1039
 msgid "Error : adding actors (user)"
 msgstr "Error : agregando actores (usuario)"
 
-#: inc/ticket.class.php:1044
+#: inc/ticket.class.php:1049
 msgid "Error : adding actors (group)"
 msgstr "Error : agregando actores (grupo)"
 
-#: inc/ticket.class.php:1054
+#: inc/ticket.class.php:1059
 msgid "Error : adding documents"
 msgstr "Error : agregando documentos"
 
-#: inc/ticket.class.php:1171 inc/ticket.class.php:1172
+#: inc/ticket.class.php:1176 inc/ticket.class.php:1177
 msgid "Escalate"
 msgstr "Escalar"
 
-#: inc/ticket.class.php:1293
+#: inc/ticket.class.php:1298
 msgid "You must select a group."
 msgstr "Debés seleccionar un grupo."
 
diff --git a/locales/escalade.pot b/locales/escalade.pot
index c735b9a..e92832e 100644
--- a/locales/escalade.pot
+++ b/locales/escalade.pot
@@ -8,7 +8,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: PACKAGE VERSION\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2025-12-22 00:55+0000\n"
+"POT-Creation-Date: 2026-01-22 00:54+0000\n"
 "PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
 "Last-Translator: FULL NAME <EMAIL@ADDRESS>\n"
 "Language-Team: LANGUAGE <LL@li.org>\n"
@@ -177,57 +177,57 @@ msgstr ""
 msgid "Solve date modification"
 msgstr ""
 
-#: inc/ticket.class.php:302
+#: inc/ticket.class.php:307
 msgid "Solution provided, back to the group"
 msgstr ""
 
-#: inc/ticket.class.php:370
+#: inc/ticket.class.php:375
 msgid "Solution rejected, return to the group"
 msgstr ""
 
-#: inc/ticket.class.php:519 inc/ticket.class.php:616
+#: inc/ticket.class.php:524 inc/ticket.class.php:621
 #, php-format
 msgid "Escalation to the group %s."
 msgstr ""
 
-#: inc/ticket.class.php:972
+#: inc/ticket.class.php:977
 msgid "Error : get old ticket"
 msgstr ""
 
-#: inc/ticket.class.php:987
+#: inc/ticket.class.php:992
 msgid "Error : adding new ticket"
 msgstr ""
 
-#: inc/ticket.class.php:1006
+#: inc/ticket.class.php:1011
 msgid "Error : adding link between the two tickets"
 msgstr ""
 
-#: inc/ticket.class.php:1017 inc/ticket.class.php:1060
-#: inc/ticket.class.php:1065
+#: inc/ticket.class.php:1022 inc/ticket.class.php:1065
+#: inc/ticket.class.php:1070
 msgid "This ticket has been cloned from the ticket num"
 msgstr ""
 
-#: inc/ticket.class.php:1023
+#: inc/ticket.class.php:1028
 msgid "Error : adding followups"
 msgstr ""
 
-#: inc/ticket.class.php:1034
+#: inc/ticket.class.php:1039
 msgid "Error : adding actors (user)"
 msgstr ""
 
-#: inc/ticket.class.php:1044
+#: inc/ticket.class.php:1049
 msgid "Error : adding actors (group)"
 msgstr ""
 
-#: inc/ticket.class.php:1054
+#: inc/ticket.class.php:1059
 msgid "Error : adding documents"
 msgstr ""
 
-#: inc/ticket.class.php:1171 inc/ticket.class.php:1172
+#: inc/ticket.class.php:1176 inc/ticket.class.php:1177
 msgid "Escalate"
 msgstr ""
 
-#: inc/ticket.class.php:1293
+#: inc/ticket.class.php:1298
 msgid "You must select a group."
 msgstr ""
 
diff --git a/locales/fr_FR.po b/locales/fr_FR.po
index fda8463..87466f2 100644
--- a/locales/fr_FR.po
+++ b/locales/fr_FR.po
@@ -14,7 +14,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: GLPI Plugin - Escalade\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2025-12-22 00:55+0000\n"
+"POT-Creation-Date: 2026-01-22 00:54+0000\n"
 "PO-Revision-Date: 2015-09-18 09:48+0000\n"
 "Last-Translator: EpicIT33, 2025\n"
 "Language-Team: French (France) (http://app.transifex.com/teclib/glpi-project-plugin-escalade/language/fr_FR/)\n"
@@ -184,57 +184,57 @@ msgstr "Responsable du dernier groupe escaladé du ticket"
 msgid "Solve date modification"
 msgstr "Date de modification de la résolution"
 
-#: inc/ticket.class.php:302
+#: inc/ticket.class.php:307
 msgid "Solution provided, back to the group"
 msgstr "Solution apportée, retour vers le groupe"
 
-#: inc/ticket.class.php:370
+#: inc/ticket.class.php:375
 msgid "Solution rejected, return to the group"
 msgstr "Solution rejetée, renvoi vers le groupe"
 
-#: inc/ticket.class.php:519 inc/ticket.class.php:616
+#: inc/ticket.class.php:524 inc/ticket.class.php:621
 #, php-format
 msgid "Escalation to the group %s."
 msgstr "Escalade vers le groupe %s."
 
-#: inc/ticket.class.php:972
+#: inc/ticket.class.php:977
 msgid "Error : get old ticket"
 msgstr "Erreur : erreur récupération ancien ticket"
 
-#: inc/ticket.class.php:987
+#: inc/ticket.class.php:992
 msgid "Error : adding new ticket"
 msgstr "Erreur : ajout du nouveau ticket"
 
-#: inc/ticket.class.php:1006
+#: inc/ticket.class.php:1011
 msgid "Error : adding link between the two tickets"
 msgstr "Erreur : ajout lien entre les deux tickets"
 
-#: inc/ticket.class.php:1017 inc/ticket.class.php:1060
-#: inc/ticket.class.php:1065
+#: inc/ticket.class.php:1022 inc/ticket.class.php:1065
+#: inc/ticket.class.php:1070
 msgid "This ticket has been cloned from the ticket num"
 msgstr "Ce ticket a été cloné depuis le ticket n°"
 
-#: inc/ticket.class.php:1023
+#: inc/ticket.class.php:1028
 msgid "Error : adding followups"
 msgstr "Erreur: ajout des suivis"
 
-#: inc/ticket.class.php:1034
+#: inc/ticket.class.php:1039
 msgid "Error : adding actors (user)"
 msgstr "Erreur : ajout des acteurs (utilisateur)"
 
-#: inc/ticket.class.php:1044
+#: inc/ticket.class.php:1049
 msgid "Error : adding actors (group)"
 msgstr "Erreur : ajout des acteurs (groupe)"
 
-#: inc/ticket.class.php:1054
+#: inc/ticket.class.php:1059
 msgid "Error : adding documents"
 msgstr "Erreur : ajout des documents"
 
-#: inc/ticket.class.php:1171 inc/ticket.class.php:1172
+#: inc/ticket.class.php:1176 inc/ticket.class.php:1177
 msgid "Escalate"
 msgstr "Escalader"
 
-#: inc/ticket.class.php:1293
+#: inc/ticket.class.php:1298
 msgid "You must select a group."
 msgstr "Vous devez sélectionner un groupe."
 
diff --git a/locales/pt_BR.po b/locales/pt_BR.po
index ff051ea..055f10a 100644
--- a/locales/pt_BR.po
+++ b/locales/pt_BR.po
@@ -19,7 +19,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: GLPI Plugin - Escalade\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2025-12-05 00:51+0000\n"
+"POT-Creation-Date: 2026-01-22 00:54+0000\n"
 "PO-Revision-Date: 2015-09-18 09:48+0000\n"
 "Last-Translator: pedroalves5770, 2025\n"
 "Language-Team: Portuguese (Brazil) (http://app.transifex.com/teclib/glpi-project-plugin-escalade/language/pt_BR/)\n"
@@ -189,57 +189,57 @@ msgstr "Gerente do último grupo escalado no chamado"
 msgid "Solve date modification"
 msgstr "Modificação da data de solução"
 
-#: inc/ticket.class.php:302
+#: inc/ticket.class.php:307
 msgid "Solution provided, back to the group"
 msgstr "Solução fornecida, volta para o grupo"
 
-#: inc/ticket.class.php:370
+#: inc/ticket.class.php:375
 msgid "Solution rejected, return to the group"
 msgstr "Solução rejeitada, volte para o grupo"
 
-#: inc/ticket.class.php:519 inc/ticket.class.php:616
+#: inc/ticket.class.php:524 inc/ticket.class.php:621
 #, php-format
 msgid "Escalation to the group %s."
 msgstr "Escalonamento para o grupo%s."
 
-#: inc/ticket.class.php:972
+#: inc/ticket.class.php:977
 msgid "Error : get old ticket"
 msgstr "Erro: obter chamado antigo"
 
-#: inc/ticket.class.php:987
+#: inc/ticket.class.php:992
 msgid "Error : adding new ticket"
 msgstr "Erro: adição de novo chamado"
 
-#: inc/ticket.class.php:1006
+#: inc/ticket.class.php:1011
 msgid "Error : adding link between the two tickets"
 msgstr "Erro: adição de relacionamento entre os dois chamados"
 
-#: inc/ticket.class.php:1017 inc/ticket.class.php:1060
-#: inc/ticket.class.php:1065
+#: inc/ticket.class.php:1022 inc/ticket.class.php:1065
+#: inc/ticket.class.php:1070
 msgid "This ticket has been cloned from the ticket num"
 msgstr "Este chamado foi clonado do chamado de número"
 
-#: inc/ticket.class.php:1023
+#: inc/ticket.class.php:1028
 msgid "Error : adding followups"
 msgstr "Erro: adição de acompanhamentos"
 
-#: inc/ticket.class.php:1034
+#: inc/ticket.class.php:1039
 msgid "Error : adding actors (user)"
 msgstr "Erro: adição de atores (usuário)"
 
-#: inc/ticket.class.php:1044
+#: inc/ticket.class.php:1049
 msgid "Error : adding actors (group)"
 msgstr "Erro: adição de atores (grupo)"
 
-#: inc/ticket.class.php:1054
+#: inc/ticket.class.php:1059
 msgid "Error : adding documents"
 msgstr "Erro: adição de documentos"
 
-#: inc/ticket.class.php:1171 inc/ticket.class.php:1172
+#: inc/ticket.class.php:1176 inc/ticket.class.php:1177
 msgid "Escalate"
 msgstr "Escalar"
 
-#: inc/ticket.class.php:1293
+#: inc/ticket.class.php:1298
 msgid "You must select a group."
 msgstr "Você deve selecionar um grupo."
 
diff --git a/locales/ru_RU.po b/locales/ru_RU.po
index ae060a7..a956d4c 100644
--- a/locales/ru_RU.po
+++ b/locales/ru_RU.po
@@ -15,7 +15,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: GLPI Plugin - Escalade\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2025-12-05 00:51+0000\n"
+"POT-Creation-Date: 2026-01-22 00:54+0000\n"
 "PO-Revision-Date: 2015-09-18 09:48+0000\n"
 "Last-Translator: hamkms, 2025\n"
 "Language-Team: Russian (Russia) (http://app.transifex.com/teclib/glpi-project-plugin-escalade/language/ru_RU/)\n"
@@ -185,57 +185,57 @@ msgstr "Менеджер последней группы эскалации в 
 msgid "Solve date modification"
 msgstr "Изменение даты решения"
 
-#: inc/ticket.class.php:302
+#: inc/ticket.class.php:307
 msgid "Solution provided, back to the group"
 msgstr "Решение найдено, возврат к группе"
 
-#: inc/ticket.class.php:370
+#: inc/ticket.class.php:375
 msgid "Solution rejected, return to the group"
 msgstr "Решение отклонено, возврат к группе"
 
-#: inc/ticket.class.php:519 inc/ticket.class.php:616
+#: inc/ticket.class.php:524 inc/ticket.class.php:621
 #, php-format
 msgid "Escalation to the group %s."
 msgstr "Назначить заявку группе %s"
 
-#: inc/ticket.class.php:972
+#: inc/ticket.class.php:977
 msgid "Error : get old ticket"
 msgstr "Ошибка получения данных заявки"
 
-#: inc/ticket.class.php:987
+#: inc/ticket.class.php:992
 msgid "Error : adding new ticket"
 msgstr "Ошибка добавления заявки"
 
-#: inc/ticket.class.php:1006
+#: inc/ticket.class.php:1011
 msgid "Error : adding link between the two tickets"
 msgstr "Ошибка связывания заявок"
 
-#: inc/ticket.class.php:1017 inc/ticket.class.php:1060
-#: inc/ticket.class.php:1065
+#: inc/ticket.class.php:1022 inc/ticket.class.php:1065
+#: inc/ticket.class.php:1070
 msgid "This ticket has been cloned from the ticket num"
 msgstr "Заявка создана из другой, №"
 
-#: inc/ticket.class.php:1023
+#: inc/ticket.class.php:1028
 msgid "Error : adding followups"
 msgstr "Ошибка добавления комментария"
 
-#: inc/ticket.class.php:1034
+#: inc/ticket.class.php:1039
 msgid "Error : adding actors (user)"
 msgstr "Ошибка добавления пользователя"
 
-#: inc/ticket.class.php:1044
+#: inc/ticket.class.php:1049
 msgid "Error : adding actors (group)"
 msgstr "Ошибка добавления группы"
 
-#: inc/ticket.class.php:1054
+#: inc/ticket.class.php:1059
 msgid "Error : adding documents"
 msgstr "Ошибка добавления документа"
 
-#: inc/ticket.class.php:1171 inc/ticket.class.php:1172
+#: inc/ticket.class.php:1176 inc/ticket.class.php:1177
 msgid "Escalate"
 msgstr "Переназначение"
 
-#: inc/ticket.class.php:1293
+#: inc/ticket.class.php:1298
 msgid "You must select a group."
 msgstr "Вы должны выбрать группу"
 
diff --git a/locales/sk_SK.po b/locales/sk_SK.po
index 1d1dbce..dfab040 100644
--- a/locales/sk_SK.po
+++ b/locales/sk_SK.po
@@ -8,7 +8,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: GLPI Plugin - Escalade\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2025-12-05 00:51+0000\n"
+"POT-Creation-Date: 2026-01-22 00:54+0000\n"
 "PO-Revision-Date: 2015-09-18 09:48+0000\n"
 "Last-Translator: feonsu <feonsu@gmail.com>, 2019,2023-2025\n"
 "Language-Team: Slovak (Slovakia) (http://app.transifex.com/teclib/glpi-project-plugin-escalade/language/sk_SK/)\n"
@@ -178,57 +178,57 @@ msgstr "Manažér poslednej skupiny eskalovanej v požiadavke"
 msgid "Solve date modification"
 msgstr "Zmena dátumu vyriešenia"
 
-#: inc/ticket.class.php:302
+#: inc/ticket.class.php:307
 msgid "Solution provided, back to the group"
 msgstr "Riešenie poskytnuté, späť k skupine"
 
-#: inc/ticket.class.php:370
+#: inc/ticket.class.php:375
 msgid "Solution rejected, return to the group"
 msgstr "Riešenie odmietnuté, návrat k skupine"
 
-#: inc/ticket.class.php:519 inc/ticket.class.php:616
+#: inc/ticket.class.php:524 inc/ticket.class.php:621
 #, php-format
 msgid "Escalation to the group %s."
 msgstr "Eskalácia na skupinu %s."
 
-#: inc/ticket.class.php:972
+#: inc/ticket.class.php:977
 msgid "Error : get old ticket"
 msgstr "Chyba: získavanie starej požiadavky"
 
-#: inc/ticket.class.php:987
+#: inc/ticket.class.php:992
 msgid "Error : adding new ticket"
 msgstr "Chyba: pridávanie novej požiadavky"
 
-#: inc/ticket.class.php:1006
+#: inc/ticket.class.php:1011
 msgid "Error : adding link between the two tickets"
 msgstr "Chyba: pridávanie prepojení medzi dvoma požiadavkami"
 
-#: inc/ticket.class.php:1017 inc/ticket.class.php:1060
-#: inc/ticket.class.php:1065
+#: inc/ticket.class.php:1022 inc/ticket.class.php:1065
+#: inc/ticket.class.php:1070
 msgid "This ticket has been cloned from the ticket num"
 msgstr "Táto požiadavka bola klonovaná z požiadavky č."
 
-#: inc/ticket.class.php:1023
+#: inc/ticket.class.php:1028
 msgid "Error : adding followups"
 msgstr "Chyba: pridávanie reakcií"
 
-#: inc/ticket.class.php:1034
+#: inc/ticket.class.php:1039
 msgid "Error : adding actors (user)"
 msgstr "Chyba: pridávanie riešiteľov (používateľ)"
 
-#: inc/ticket.class.php:1044
+#: inc/ticket.class.php:1049
 msgid "Error : adding actors (group)"
 msgstr "Chyba: pridávanie riešiteľov (skupina)"
 
-#: inc/ticket.class.php:1054
+#: inc/ticket.class.php:1059
 msgid "Error : adding documents"
 msgstr "Chyba: pridávanie dokumentov"
 
-#: inc/ticket.class.php:1171 inc/ticket.class.php:1172
+#: inc/ticket.class.php:1176 inc/ticket.class.php:1177
 msgid "Escalate"
 msgstr "Eskalovať"
 
-#: inc/ticket.class.php:1293
+#: inc/ticket.class.php:1298
 msgid "You must select a group."
 msgstr "Musíte vybrať skupinu."
 
diff --git a/locales/tr_TR.po b/locales/tr_TR.po
index a1b3f0c..80935e2 100644
--- a/locales/tr_TR.po
+++ b/locales/tr_TR.po
@@ -9,7 +9,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: GLPI Plugin - Escalade\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2025-12-05 00:51+0000\n"
+"POT-Creation-Date: 2026-01-22 00:54+0000\n"
 "PO-Revision-Date: 2015-09-18 09:48+0000\n"
 "Last-Translator: Kaya Zeren <kayazeren@gmail.com>, 2015-2016,2018-2021,2023-2025\n"
 "Language-Team: Turkish (Turkey) (http://app.transifex.com/teclib/glpi-project-plugin-escalade/language/tr_TR/)\n"
@@ -179,57 +179,57 @@ msgstr "Destek kaydında üste aktarılmış son grubun yöneticisi"
 msgid "Solve date modification"
 msgstr "Tarih değişikliğini çöz"
 
-#: inc/ticket.class.php:302
+#: inc/ticket.class.php:307
 msgid "Solution provided, back to the group"
 msgstr "Çözüm sağlandı, gruba geri git"
 
-#: inc/ticket.class.php:370
+#: inc/ticket.class.php:375
 msgid "Solution rejected, return to the group"
 msgstr "Çözüm reddedildi, gruba geri git"
 
-#: inc/ticket.class.php:519 inc/ticket.class.php:616
+#: inc/ticket.class.php:524 inc/ticket.class.php:621
 #, php-format
 msgid "Escalation to the group %s."
 msgstr "%s grubuna üste aktarma."
 
-#: inc/ticket.class.php:972
+#: inc/ticket.class.php:977
 msgid "Error : get old ticket"
 msgstr "Hata : Eski destek kaydı alma"
 
-#: inc/ticket.class.php:987
+#: inc/ticket.class.php:992
 msgid "Error : adding new ticket"
 msgstr "Hata : Yeni destek kaydı ekleme"
 
-#: inc/ticket.class.php:1006
+#: inc/ticket.class.php:1011
 msgid "Error : adding link between the two tickets"
 msgstr "Hata : İki destek kaydı arasında ilişki ekleme"
 
-#: inc/ticket.class.php:1017 inc/ticket.class.php:1060
-#: inc/ticket.class.php:1065
+#: inc/ticket.class.php:1022 inc/ticket.class.php:1065
+#: inc/ticket.class.php:1070
 msgid "This ticket has been cloned from the ticket num"
 msgstr "Bu destek, destek kaydı numarasından"
 
-#: inc/ticket.class.php:1023
+#: inc/ticket.class.php:1028
 msgid "Error : adding followups"
 msgstr "Hata : İzleme ekleme"
 
-#: inc/ticket.class.php:1034
+#: inc/ticket.class.php:1039
 msgid "Error : adding actors (user)"
 msgstr "Hata : Aktör ekleme (kullanıcı)"
 
-#: inc/ticket.class.php:1044
+#: inc/ticket.class.php:1049
 msgid "Error : adding actors (group)"
 msgstr "Hata : Aktör ekleme (grup)"
 
-#: inc/ticket.class.php:1054
+#: inc/ticket.class.php:1059
 msgid "Error : adding documents"
 msgstr "Hata : Belge ekleme"
 
-#: inc/ticket.class.php:1171 inc/ticket.class.php:1172
+#: inc/ticket.class.php:1176 inc/ticket.class.php:1177
 msgid "Escalate"
 msgstr "Üste aktar"
 
-#: inc/ticket.class.php:1293
+#: inc/ticket.class.php:1298
 msgid "You must select a group."
 msgstr "Bir grup seçmelisiniz."