diff --git a/docs/_includes/components/expander.html b/docs/_includes/components/expander.html new file mode 100644 index 0000000..1ce6d10 --- /dev/null +++ b/docs/_includes/components/expander.html @@ -0,0 +1,10 @@ +
+ + + {{ include.heading }} + + +
+ {{ include.text | markdownify }} +
+
diff --git a/docs/_includes/components/summary-list.html b/docs/_includes/components/summary-list.html new file mode 100644 index 0000000..369fba4 --- /dev/null +++ b/docs/_includes/components/summary-list.html @@ -0,0 +1,35 @@ +
+
+
+ Name +
+
+ Karen Francis +
+
+
+
+ Date of birth +
+
+ 15 March 1984 +
+
+
+
+ Contact information +
+
+ 73 Roman Rd
Leeds
LS2 5ZN +
+
+
+
+ Contact details +
+
+

07700 900362

+

karen.francis@example.com

+
+
+
diff --git a/docs/_includes/custom-components/campaign-feature-list.html b/docs/_includes/custom-components/campaign-feature-list.html new file mode 100644 index 0000000..c552a95 --- /dev/null +++ b/docs/_includes/custom-components/campaign-feature-list.html @@ -0,0 +1,432 @@ + +

Integration method

+ + + + + + + + + + + + + + + + + +
Integration methodIncluded
NHS Notify API (recommended) + + + +
NHS Notify MESH + + + +
+ + +

Message channels

+ + + + + + + + + + + + + + + + + + + + + + + + + +
Message channelIncluded
NHS App messages +
+ Includes push notifications that are sent between 6am and 10pm to support sociable hours +
+
+ + + +
Emails + + + +
Text messages (SMS) + + + +
Letters + + + +
+ + +

Additional letter formats

+ + + + + + + + + + + + + + + + + + + + + + + + + +
Additional letter formatIncluded
Braille + + + +
Large print + + + +
Audio CD + + + +
Letters in other languages + + + +
+ +

Learn more about accessible formats and letters in other + languages.

+ + +

Writing messages

+ + + + + + + + + + + + + + + + + + + + + + + + + +
FeatureIncluded
Templates +
+ Send the same thing to lots of people without writing a new message each time +
+
+ + + +
Free-text input +
+ Use free-text inputs in your own software to write messages +
+
+ + + +
Personalisation +
+ Add details like your recipients name, appointment times or reference numbers to your messages +
+
+ + + +
Sender name +
+ Tell recipients who your messages are from +
+ Find out how to tell recipients who your messages are from +
+ + + +
+ + +

Sending messages

+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
FeatureIncluded
Automatic contact look up (mandatory) +
+ NHS Notify automatically finds and uses your recipients contact details from their NHS number +
+
+ + + +
Rate limiting +
+ Set how many messages are sent per second to control how often recipients access your service, also known as + transactions per second (TPS) +
+
Up to 5TPS
Routing plans +
+ Use routing plans to decide how and what order messages will be sent to your recipients +
+

You can send campaign messages in the following ways:

+
    +
  • NHS App message only
  • +
  • NHS App message, Email
  • +
  • NHS App message, Text message
  • +
  • NHS App message, Email, Text message
  • +
  • NHS App message, Text message, Email
  • +
  • NHS App message, Text message, Letter
  • +
  • NHS App message, Email, Text message, Letter
  • +
  • Letter only
  • +
+
+ + + +
Fallback rules +
+ The rules that trigger when a fallback is used for each message channel in a routing plan +
+

+ All digital message channels will immediately fallback to the next channel if its rejected or an 'unnotified' + status is received. +

+

NHS App messages will fallback to the next channel when:

+
    +
  • a 'notified' status is not received within 1 hour
  • +
  • the message is not read by the recipient within 24 hours
  • +
+

Emails and text messages will fallback to the next channel if they are not delivered after + 72 hours

+

Letters do not have any fallback rules as they’re always sent last in routing plans for + transactional + messages.

+
+ + + +
Parallel send +
+ Send two or more messages at the same time to a recipient +
+
+ + + +
Recipients you cannot message +
+ NHS Notify prevents you from sending messages to specific recipients to make your messaging more effective +
+

You cannot send campaign messages to recipients with:

+
    +
  • flagged records
  • +
  • reason for removal codes (also known as exit codes)
  • +
  • international addresses
  • +
  • invalid postcodes
  • +
  • invalid email addresses
  • +
  • an informal or formal death status
  • +
+ Find out more about recipients + you cannot message +
+ + + +
+ + +

Message performance and charging

+ + + + + + + + + + + + + + + + + + + + + +
FeatureIncluded
Power BI reporting +
+ See how your messages are performing over time with our Power BI dashboards +
+
+ + + +
Real time message status callbacks +
+ Receive real time updates every time the status of a message changes +
+
API only
Quarterly billing +
+ Pay for the messages you send every quarter with cross charging +
+ Find out how to pay +
+ + + +
diff --git a/docs/_includes/custom-components/direct-message-feature-list.html b/docs/_includes/custom-components/direct-message-feature-list.html new file mode 100644 index 0000000..93ea4eb --- /dev/null +++ b/docs/_includes/custom-components/direct-message-feature-list.html @@ -0,0 +1,464 @@ + +

Integration method

+ + + + + + + + + + + + + + + + + +
Integration methodIncluded
NHS Notify API (recommended) + + + +
NHS Notify MESH + + + +
+ + +

Message channels

+ + + + + + + + + + + + + + + + + + + + + + + + + +
Message channelIncluded
NHS App messages +
+ Includes push notifications that are sent between 6am and 10pm to support sociable hours +
+
+ + + +
Emails + + + +
Text messages (SMS) + + + +
Letters + + + +
+ + +

Additional letter formats

+ + + + + + + + + + + + + + + + + + + + + + + + + +
Additional letter formatIncluded
Braille + + + +
Large print + + + +
Audio CD + + + +
Letters in other languages + + + +
+ +

Learn more about accessible formats and letters in other + languages.

+ + +

Writing messages

+ + + + + + + + + + + + + + + + + + + + + + + + + +
FeatureIncluded
Templates +
+ Send the same thing to lots of people without writing a new message each time +
+
+ + + +
Free-text input +
+ Use free-text inputs in your own software to write messages +
+
+ + + +
Personalisation +
+ Add details like your recipients name, appointment times or reference numbers to your messages +
+
+ + + +
Sender name +
+ Tell recipients who your messages are from +
+ Find out how to tell recipients who your messages are from +
+ + + +
+ + +

Sending messages

+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
FeatureIncluded
Automatic contact look up (mandatory) +
+ NHS Notify automatically finds and uses your recipients contact details from their NHS number +
+
+ + + +
Rate limiting +
+ Set how many messages are sent per second to control how often recipients access your service, also known as + transactions per second (TPS) +
+
Up to 5TPS
Routing plans +
+ Use routing plans to decide how and what order messages will be sent to your recipients. +
+
+ + + +
Fallback rules +
+ The rules that trigger when a fallback is used for each message channel in a routing plan +
+

+ If you send direct messages with the NHS App you must create your own fallback functionality and adhere to the + following: +

+

1. Time sensitive NHS App messages should fallback when:

+
    +
  • a recipient does not have the NHS App
  • +
  • a 'notified' status is not received within 1 hour
  • +
  • the message is not read by the recipient within 4 hours
  • +
+

2. Bulk NHS App messages should fallback when:

+
    +
  • a recipient does not have the NHS App
  • +
  • a 'notified' status is not received within 1 hour
  • +
  • the message is not read by the recipient within 24 hours
  • +
+

3. Acute secondary care appointment NHS App messages should fallback when:

+
    +
  • a recipient does not have the NHS App
  • +
  • a 'notified' status is not received within 1 hour
  • +
  • the message is not read by the recipient within 4, 12 or 24 hours
  • +
+
+ + + +
Parallel send +
+ Send two or more messages at the same time to a recipient +
+
+ + + +
Recipients you cannot message +
+ NHS Notify prevents you from sending messages to specific recipients to make your messaging more effective +
+

You cannot send direct messages to recipients with:

+
    +
  • flagged records
  • +
  • reason for removal codes (also known as exit codes)
  • +
  • international addresses
  • +
  • invalid postcodes
  • +
  • invalid email addresses
  • +
  • an informal or formal death status
  • +
+ Find out more + about recipients you cannot message +
+ + + +
+ + +

Message performance and charging

+ + + + + + + + + + + + + + + + + + + + + +
FeatureIncluded
Power BI reporting +
+ See how your messages are performing over time with our Power BI dashboards +
+
+ + + +
Real time message status callbacks +
+ Receive real time updates every time the status of a message changes +
+
API only
Quarterly billing +
+ Pay for the messages you send every quarter with cross charging +
+ Find out how to pay +
+ + + +
diff --git a/docs/_includes/custom-components/transactional-feature-list.html b/docs/_includes/custom-components/transactional-feature-list.html new file mode 100644 index 0000000..bca39e6 --- /dev/null +++ b/docs/_includes/custom-components/transactional-feature-list.html @@ -0,0 +1,434 @@ + +

Integration method

+ + + + + + + + + + + + + + + + + +
Integration methodIncluded
NHS Notify API (recommended) + + + +
NHS Notify MESH + + + +
+ + +

Message channels

+ + + + + + + + + + + + + + + + + + + + + + + + + +
Message channelIncluded
NHS App messages +
+ Includes push notifications that are sent between 6am and 10pm to support sociable hours +
+
+ + + +
Emails + + + +
Text messages (SMS) + + + +
Letters +
+ Uses NHS Notify's standard letter specification +
+
+ + + +
+ + +

Additional letter formats

+ + + + + + + + + + + + + + + + + + + + + + + + + +
Additional letter formatIncluded
Braille + + + +
Large print + + + +
Audio CD + + + +
Letters in other languages + + + +
+ +

Learn more about accessible formats and letters in other + languages.

+ + +

Writing messages

+ + + + + + + + + + + + + + + + + + + + + + + + + +
FeatureIncluded
Templates +
+ Send the same thing to lots of people without writing a new message each time +
+
+ + + +
Free-text input +
+ Use free-text inputs in your own software to write messages +
+
+ + + +
Personalisation +
+ Add details like your recipients name, appointment times or reference numbers to your messages +
+
+ + + +
Sender name +
+ Tell recipients who your messages are from +
+ Find out how to tell recipients who your messages are from +
+ + + +
+ + +

Sending messages

+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
FeatureIncluded
Automatic contact look up (mandatory) +
+ NHS Notify automatically finds and uses your recipients contact details from their NHS number +
+
+ + + +
Rate limiting +
+ Set how many messages are sent per second to control how often recipients access your service, also known as + transactions per second (TPS) +
+
Up to 5TPS
Routing plans +
+ Use routing plans to decide how messages will be sent to your recipients and in what orders. +
+

You can send event based messages in the following ways:

+
    +
  • NHS App message only
  • +
  • NHS App message, Email
  • +
  • NHS App message, Text message
  • +
  • NHS App message, Email, Text message
  • +
  • NHS App message, Text message, Email
  • +
  • NHS App message, Text message, Letter
  • +
  • NHS App message, Email, Text message, Letter
  • +
+
+ + + +
Fallback rules +
+ The rules that trigger when a fallback is used for each message channel in a routing plan +
+

+ All digital message channels will immediately fallback to the next channel if its rejected or an 'unnotified' + status is received. +

+

The following fallback rules will apply to message channels used in your routing plans:

+

NHS App messages will fallback to the next channel when:

+
    +
  • a 'notified' status is not received within 1 hour
  • +
  • the message is not read by the recipient within 24 hours
  • +
+

Emails and text messages will fallback to the next channel if they are not delivered after 72 hours

+

Letters do not have any fallback rules as they’re always sent last in routing plans for transactional + messages.

+
+ + + +
Parallel send +
+ Send two or more messages at the same time to a recipient +
+
+ + + +
Recipients you cannot message +
+ NHS Notify prevents you from sending messages to specific recipients to make your messaging more effective +
+

You cannot send event based messages to recipients with:

+
    +
  • flagged records
  • +
  • reason for removal codes (also known as exit codes)
  • +
  • international addresses
  • +
  • invalid postcodes
  • +
  • invalid email addresses
  • +
  • an informal or formal death status
  • +
+ Find out more about recipients + you cannot message +
+ + + +
+ + +

Message performance and charging

+ + + + + + + + + + + + + + + + + + + + + +
FeatureIncluded
Power BI reporting +
+ See how your messages are performing over time with our Power BI dashboards +
+
+ + + +
Real time message status callbacks +
+ Receive real time updates every time the status of a message changes +
+
API only
Quarterly billing +
+ Pay for the messages you send every quarter with cross charging +
+ Find out how to pay +
+ + + +
diff --git a/docs/pages/get-started/get-started.md b/docs/pages/get-started/get-started.md index b130410..81d31cd 100644 --- a/docs/pages/get-started/get-started.md +++ b/docs/pages/get-started/get-started.md @@ -11,17 +11,13 @@ permalink: /get-started/ ## 1. Check if NHS Notify is right for you -You can send messages with NHS Notify if your organisation or service is part of NHS England and supports direct care. +Use NHS Notify if your organisation or service sends: -You might want to learn more about: +- [messages that are part of a campaign]({% link pages/using-nhs-notify/campaigns.md %}) +- [event based messages]({% link pages/using-nhs-notify/event-based-messaging.md %}) +- [direct messages]({% link pages/using-nhs-notify/direct-messaging.md %}) -- [our features]({% link pages/features/features.md %}) -- [how to use NHS Notify]({% link pages/using-nhs-notify/using-nhs-notify.md %}) -- [how much it costs to send messages]({% link pages/pricing/pricing.md %}) -- [NHS Notify API (opens in a new tab)](https://digital.nhs.uk/developer/api-catalogue/nhs-notify){:target="\_blank"} -- [NHS Notify MESH (opens in a new tab)](https://digital.nhs.uk/developer/api-catalogue/nhs-notify-mesh){:target="\_blank"} - -You also may need to read our: +You may need to read our: - [terms and conditions (opens in a new tab)](https://digital.nhs.uk/services/nhs-notify/terms-and-conditions){:target="\_blank"} - [acceptable use policy (opens in a new tab)](https://digital.nhs.uk/services/nhs-notify/acceptable-use-policy){:target="\_blank"} diff --git a/docs/pages/using-nhs-notify/(draft)accordion-test.md b/docs/pages/using-nhs-notify/(draft)accordion-test.md new file mode 100644 index 0000000..5410e7d --- /dev/null +++ b/docs/pages/using-nhs-notify/(draft)accordion-test.md @@ -0,0 +1,110 @@ +--- +# Feel free to add content and custom Front Matter to this file. +# To modify the layout, see https://jekyllrb.com/docs/themes/#overriding-theme-defaults + +layout: page +title: Accordion test +parent: Using NHS Notify +nav_order: 3 +permalink: /using-nhs-notify/accordion-test +section: By use case +published: false +--- + +Use NHS Notify to send messages to your recipients that facilitate transactions between your organisation or service and your patients. + +## Examples of transactional messages + +Use NHS Notify for transactional messaging to send: + +- appointment reminders +- booking confirmations +- test result notifications +- prescription reminders +- discharge information + +## How you can use NHS Notify for transactional messages + +Find out what features you can use when you send transactional messages with NHS Notify. + +{% include components/expander.html +heading='How you can integrate' +text=' + +| Integration method | Availability | +| ------------------ | ------------ | +| NHS Notify API | Recommended | +| NHS Notify MESH | Yes | + +' +%} + +{% include components/expander.html +heading='What message channels and other formats you can use' +text=' + +| Message channel | Included | +| ------------------- | -------- | +| NHS App messages | Yes | +| Emails | Yes | +| Text messages (SMS) | Yes | +| Letters | Yes | + +' +%} + +{% include components/expander.html +heading='Other message formats you can use' +text=' + +| Feature | Is it included? | +| -------------------------- | --------------- | +| Braille | Yes | +| Large print | Yes | +| Audio CD | Yes | +| Letters in other languages | Yes | + +' +%} + +{% include components/expander.html +heading='What you can do when writing your messages' +text=' + +| Feature | Is it included? | +| ---------------- | --------------- | +| Templates | Yes | +| Free-text inputs | Yes | +| Personalisation | Yes | + +' +%} + +{% include components/expander.html +heading='How you can send your messages' +text=' + +| Feature | Is it included? | +| -------------- | --------------- | +| Rate limiting | Up to 5 TPS | +| Routing plans | Yes | +| Fallback rules | Yes | +| Parallel send | Yes | + +' +%} + +{% include components/expander.html +heading="Recipients you cannot message with NHS Notify" +text="NHS Notify prevents you from sending messages to specific recipients to make your messaging more effective. + +You cannot send transactional messages to recipients with: + +- flagged records +- exit codes (also known as reason for removal codes) +- invalid postcodes +- invalid email addresses +- an informal or formal death status + +[Find out more about recipients you cannot message](https://notify.nhs.uk/using-nhs-notify/recipients-you-cannot-message)." +%} diff --git a/docs/pages/using-nhs-notify/(test)transactional-messaging.md b/docs/pages/using-nhs-notify/(test)transactional-messaging.md new file mode 100644 index 0000000..9f76b90 --- /dev/null +++ b/docs/pages/using-nhs-notify/(test)transactional-messaging.md @@ -0,0 +1,46 @@ +--- +# Feel free to add content and custom Front Matter to this file. +# To modify the layout, see https://jekyllrb.com/docs/themes/#overriding-theme-defaults + +layout: page +title: Transactional messaging +parent: Using NHS Notify +nav_order: 2 +permalink: /using-nhs-notify/transactional-messaging +section: By use case +published: false +--- + +Use NHS Notify to send messages to your recipients that facilitate transactions between your organisation or service and your patients. + +## Examples of transactional messages + +Use NHS Notify for transactional messaging to send: + +- appointment reminders +- booking confirmations +- test results + +## What you can use + +Find out what features you can and cannot use when you send transactional messages with NHS Notify. + +{% include custom-components/transactional-feature-list.html %} + +### Recipients you cannot message + +NHS Notify prevents you from sending messages to specific recipients to make your messaging more effective. + +You cannot send transactional messages to recipients with: + +- flagged records +- exit codes (also known as reason for removal codes) +- invalid postcodes +- invalid email addresses +- an informal or formal death status + +[Find out more about recipients you cannot message]({% link pages/using-nhs-notify/recipients-you-cannot-message.md %}). + +## See what's next for NHS Notify + +If you're thinking of using NHS Notify for transactional messages but cannot find the features you need, [read our roadmap to find out what we're working on next]({% link pages/features/roadmap.md %}). diff --git a/docs/pages/using-nhs-notify/campaigns.md b/docs/pages/using-nhs-notify/campaigns.md new file mode 100644 index 0000000..e27b539 --- /dev/null +++ b/docs/pages/using-nhs-notify/campaigns.md @@ -0,0 +1,39 @@ +--- +# Feel free to add content and custom Front Matter to this file. +# To modify the layout, see https://jekyllrb.com/docs/themes/#overriding-theme-defaults + +layout: page +title: Campaigns +parent: Using NHS Notify +nav_order: 1 +permalink: /using-nhs-notify/campaigns +section: By use case +--- + +Use NHS Notify to set up national or targeted campaigns to send messages in bulk to patients and the public. + +## Examples of campaign messaging + +Create messaging campaigns with NHS Notify to send: + +- vaccination invitations +- screening appointment invitations +- health or adult social care research invitations + +## What features you can use + +Find out what features you can and cannot use when you send messages as part of a campaign with NHS Notify. + +{% include custom-components/campaign-feature-list.html %} + +## Using the NHS App for patient journeys + +When you send NHS App messages as part of a campaign with NHS Notify, you must adhere to the following in any onward user journeys: + +- any links should only open a patients web browser +- links should only take patients to web content such as your website, NHS.UK or other relevant web pages +- do not include links that open other mobile applications + +## See what's next for NHS Notify + +If you're thinking of using NHS Notify for campaign messaging but cannot find the features you need, [read our roadmap to find out what we're working on next]({% link pages/features/roadmap.md %}). diff --git a/docs/pages/using-nhs-notify/direct-messaging.md b/docs/pages/using-nhs-notify/direct-messaging.md new file mode 100644 index 0000000..1a42a1f --- /dev/null +++ b/docs/pages/using-nhs-notify/direct-messaging.md @@ -0,0 +1,73 @@ +--- +# Feel free to add content and custom Front Matter to this file. +# To modify the layout, see https://jekyllrb.com/docs/themes/#overriding-theme-defaults + +layout: page +title: Direct messaging +parent: Using NHS Notify +nav_order: 3 +permalink: /using-nhs-notify/direct-messaging +section: By use case +--- + +Use NHS Notify to support your organisation or service to send individual messages directly to each of your patients. + +## Who can use direct messaging + +Direct messaging with NHS Notify is recommended for organisations, services or GPIT suppliers in secondary care. + +You might send direct messages for: + +- online consultations +- general primary care +- acute secondary care appointments + +## What features you can use + +Find out what features you can and cannot use when you send direct messages with NHS Notify. + +{% include custom-components/direct-message-feature-list.html %} + +## Using the NHS App for patient journeys + +When you send direct messages with NHS Notify, how patients can interact with them and continue their journey depends on your message type. + +{% include components/details.html +heading='General primary care messages' +text=' +You must adhere to the following in your user journeys: + +- the message must only provide information, or its call to action must not involve a digital step (for example, "call your GP") +- message content must be in the message body or if you’re linking to other message content +- any links should only open a patients web browser +- links should only take patients to web-based content such as your website, NHS.UK, a GP’s website, or other relevant web pages +- do not include links that open other mobile applications + ' + %} + +{% include components/details.html +heading='Online consultation (OLC) messages' +text='You must adhere to the following in your user journeys: + +- include the clinical response directly in the message body +- use links to your website for additional content or full responses +- links should only open a patients web browser +- do not include links that open other mobile applications +- only include deeplink’s that takes patients into your OLC journey within the NHS App to view a clinicians response +- only allow patients to reply to OLC messages through an external website or as part of the broader OLC journey within the NHS App + ' + %} + +{% include components/details.html +heading='Acute secondary care appointment messages (PEPs)' +text='You must adhere to the following in your user journeys: + +- only use content that is standard and created by the Wayfinder programme +- your NHS Trust owns any of the content linked to digital letters or questionnaires +- your NHS App message must link directly to the letter or questionnaire, following the standard Wayfinder patient flow +- all patient replies are handled via questionnaires controlled within the PEP platform, not through the NHS App + '%} + +## See what's next for NHS Notify + +If you're thinking of using NHS Notify for direct messaging but cannot find the features you need, [read our roadmap to find out what we're working on next]({% link pages/features/roadmap.md %}). diff --git a/docs/pages/using-nhs-notify/event-based-messaging.md b/docs/pages/using-nhs-notify/event-based-messaging.md new file mode 100644 index 0000000..583a254 --- /dev/null +++ b/docs/pages/using-nhs-notify/event-based-messaging.md @@ -0,0 +1,39 @@ +--- +# Feel free to add content and custom Front Matter to this file. +# To modify the layout, see https://jekyllrb.com/docs/themes/#overriding-theme-defaults + +layout: page +title: Event based messaging +parent: Using NHS Notify +nav_order: 2 +permalink: /using-nhs-notify/event-based-messaging +section: By use case +--- + +Use NHS Notify to send messages to patients and the public when a specific event is triggered in your organisation or service. + +## Examples of event based messaging + +When an event is triggered you could use NHS Notify to automatically send: + +- appointment reminders +- booking confirmations +- test results + +## What features you can use + +Find out what features you can and cannot use when you send event based messages with NHS Notify. + +{% include custom-components/transactional-feature-list.html %} + +## Using the NHS App for patient journeys + +When you send event based messages with the NHS App, you must adhere to the following in your user journeys: + +- any links should only open a patients web browser +- links should only take patients to web content such as your website, NHS.UK or other relevant web pages +- do not include links that open other mobile applications + +## See what's next for NHS Notify + +If you're thinking of using NHS Notify for event based messaging but cannot find the features you need, [read our roadmap to find out what we're working on next]({% link pages/features/roadmap.md %}). diff --git a/docs/pages/using-nhs-notify/using-nhs-notify.md b/docs/pages/using-nhs-notify/using-nhs-notify.md index cfb1d6b..37f6299 100644 --- a/docs/pages/using-nhs-notify/using-nhs-notify.md +++ b/docs/pages/using-nhs-notify/using-nhs-notify.md @@ -11,6 +11,12 @@ permalink: /using-nhs-notify/ This guidance is to help teams understand how to use NHS Notify. +## By use case + +- [Campaigns]({% link pages/using-nhs-notify/campaigns.md %}) +- [Event based messaging]({% link pages/using-nhs-notify/event-based-messaging.md %}) +- [Direct messaging]({% link pages/using-nhs-notify/direct-messaging.md %}) + ## Accessing NHS Notify - [API]({% link pages/using-nhs-notify/api.md %}) @@ -33,3 +39,5 @@ This guidance is to help teams understand how to use NHS Notify. - [Tell us who you want to message]({% link pages/using-nhs-notify/tell-us-who-you-want-to-message.md %}) - [Routing plans]({% link pages/using-nhs-notify/routing-plans.md %}) - [Recipients you cannot message]({% link pages/using-nhs-notify/recipients-you-cannot-message.md %}) +- [Approve your messages before we send them]({% link pages/using-nhs-notify/approve-your-messages.md %}) +- [Message, channel and supplier status]({% link pages/using-nhs-notify/message-status.md %}) diff --git a/scripts/config/vale/styles/Vocab/words/accept.txt b/scripts/config/vale/styles/Vocab/words/accept.txt index 1a4865b..bf1cdde 100644 --- a/scripts/config/vale/styles/Vocab/words/accept.txt +++ b/scripts/config/vale/styles/Vocab/words/accept.txt @@ -44,4 +44,5 @@ Marino Rica Futuna Tokelau +Wayfinder phoneNumber